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Support

To request assistance from Clark-Tech Inc. do not hesitate to call our support line at (403) 297-9797 during normal business hours.  If none of our support technicians are in the office to take your call, please leave a detailed message with our dispatch system and we will return your call as soon as possible.

If you wish to use our remote assistance PC Help Desk support tool - ctSupport, click here to obtain a copy of the setup program.   For a full explanation of the ctSupport tool click here.

You may select open/run the ctSupport setup program from its present location or download it to your local system and install it from the saved location.   Once ctSupport is installed on your work station, you may request assistance at any time by clicking on the "Request Assistance" button.  Although the ctSupport application supports a chat dialog, you may find it easier to call our support line and dialog with a support professional as he uses the support tool to access your system.  If no ctSupport sessions can be established with our PC Help Desk, that might mean that no support technicians are available to take your on-support request.  In that case, please call our support line and leave a message.  A technician will return your call as soon as possible and establish a ctSupport session if required.