Support
To request assistance from Clark-Tech Inc. do
not hesitate to call our support line at (403)
297-9797 during normal business hours. If
none of our support technicians are in the
office to take your call, please leave a
detailed message with our dispatch system and we
will return your call as soon as possible.
If you wish to use our remote assistance
PC Help Desk support tool - ctSupport,
click
here to obtain a copy of the setup
program. For a full explanation of
the ctSupport tool click
here.
You may select open/run the ctSupport setup
program from its present location or download it
to your local system and install it from the
saved location. Once ctSupport is
installed on your work station, you may request
assistance at any time by clicking on the
"Request Assistance" button.
Although the ctSupport application
supports a chat dialog, you may find it easier
to call our support line and dialog with
a support professional as he uses the
support tool to access your system. If no
ctSupport sessions can be established with our
PC Help Desk, that might mean that no support
technicians are available to take your
on-support request. In that case, please
call our support line and leave a message.
A technician will return your call as soon
as possible and establish a ctSupport session if
required.
|