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Technology Solutions and Support for Your Business
Help Desk Plugin
Whoa!It looks like you maybe haven't yet included this enhancement into your package. To do this, click the "Change" Enhanced Functionality button in the demo header at the top of your page.
Yay!Congratulations! It looks like you have included this enhancement into your package.
User View Components
Typically, this component can be placed anywhere, however by default we have placed it into the top right corner of this website design. Once you're logged in, the login box will dissapear.[NUMO.ACCOUNTS: LOGIN BOX(always_show=1&title=Login)]
The links component, if included with your package, is pre placed into the top right menu. This component provides a "View Messages" link to the user once they are logged in.
- [NUMO.HELP DESK: LINKS]
Let Your Visitors Communicate With You
Have them initiate a support ticket and respond in kind, via your website.
Use the help desk system to have an ongoing dialog on sales and support inquries.
Be sure to check your web server environment with your web hosting provider to make sure that it means the following requirements.
- Server OS: Linux or Unix
- Web Server: Apache 2 with mod_rewrite and .htaccess files
- Server Software: PHP 5+, MySQL 5+
- Not compatible with websites running FrontPage Extensions, or Windows Servers (IIS)