Tel:   403-297-9797
Technology Solutions and Support for Your Business


frequently asked questions

General questions
Charges for general technical support are based on the hourly rate of the technician performing the service. In the absence of a network maintenance agreement, the current rate for on-demand technical support is $120/hr. with a minimum of 1 hr. for on-site service and 1/4 hr. for remote support provided via CTSupport and/or for general telephone support.

Unless your offices are outside the limits of the City of Calgary, AB, we do not charge for travel between our offices and yours. Out-of-town travel rates are currently $85/hr. There is no mileage or gas surcharge charges for travel to your offices.

Network maintenance agreements, custom software development projects, and specific research projects and similar undertakings are generally provided under the terms of a written agreement between your company and Clark-Tech Inc. in which the fees and provision for costs are clearly stated.

General management consulting and business guidance is provided either at the rate of $125/hr. or as specified in the terms of a written consulting agreement. When consulting services require out-of-town travel costs to be incurred, these will be charged back at the amounts incurred.
A short list of some of our important clients can be found here. If you wish to contact one of our clients please call us and we will be pleased to provide you with the name of an appropriate contact person. If you wish to know if we have reference clients in a particular industry segment, please contact us and we will do our best to identify a client in your target industry.
Clark-Tech Inc. is owned and managed by Mr. Norman W. Clark.  His LinkedIn profile can be found here.
Our company logo is a multi-coloured "impossible triangle".  The multiple colours/hues are indicative of the many facets of modern business that we have to deal with on a daily basis.  The "impossible" aspect is that we like to think that we can find a viable solution to our clients' seemingly "impossible" problems. We have often found that it is just a matter of a different perspective that we can bring to the table - a perspective provided by a strong combination of business experience and training.
The "impossible triangle", made from a strange two-dimensional representation of cubes, was first created in 1934 by Swedish artist Oscar Reutersvard (1915-200). This link to a website for the artist describes the history of his rendering of the world's first premeditated impossible figure - a figure which at first appears reasonable but fails upon inspection to be real. The impossible triangle cannot be built in 3-dimensions and can only exist in 2-dimensional drawings. Although Retersvard's triangle was rendered in black and white, we have taken the liberty to colour the cubes. A different version of this figure, independently created in 1954 by Roger Penrose (1931-) is known as the Penrose triangle. Penrose, a co-founder of the "Big Bang" theory in cosmology, described the impossible triangle figure as, "... Impossibility in its purest form." Penrose's triangle is a refinement of Reutersvard's in that it is rendered in perspective. Penrose is said to have rediscovered the impossible triangle after attending a lecture by the artist M. C. Escher (1898-1972). Escher is the well known Dutch artist whose graphic explorations of tiling, impossible figures and regression have inspired mathematicians and scientists for decades. Escher incorporated the Penrose triangle into his famous lithograph "Waterfall" - an example can be found here.
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