Bookmark this Website
 
Services


Clark-Tech Inc. provides a full range of services in support of its clients.  These include:

bulletComputer Network Installations & Maintenance
bulletHardware & Software Support
bulletP.C. Help Desk Support - both on-site as well as remote
bulletWeb & Email Hosting - Web page Design & Maintenance
bulletCustom Application Software Development & Support
bulletAccounting & Management Software & Support
bulletManagement Consulting & Business Guidance

Computer Networks

Most of our clients' businesses depend on a dependable computer networks.  We can provide the following services in support of networks:

bulletSite Surveys - including a written report on our findings as well as recommendations to improve network performance or security.  We are prepared to implement all of our recommendations.
bulletSecurity Reviews - identify potential viruses, phishing, pharming, spam and spyware risks and infections.  Where infestations occur, we can remove the damage and make improvements in Firewalls, Anti-virus, Anti-spam and Anti-spyware programs.
bulletNetwork Design & Installations - including server and network hardware, cabling or wireless access points as wells as the network software and security regime.
bulletNetwork Work Stations - including hardware, network components and application software that is used in your business.  We can deliver, install and configure a new work station into your network to either replace existing equipment or to accommodate growth in your business.
bulletBackup & Disaster Recovery Programs - including the review and testing of your existing program and/or the design and implantation of a new program.
bulletOn-going Maintenance & Upgrades - to keep your servers and work stations performing to their maximum potential, maintenance services can be provided on a as-required bases or under a site maintenance contract.


 Back to Top

Hardware & Software

In today's world of every changing technology,  those not directly involved in the PC industry frequently don't know what choices of hardware and/or software are the most cost effective for their businesses.  Clark-Tech Inc. can recommend work stations, servers, notebooks, printers, monitors and peripherals to meet your company's requirements and budgets.  

Where your business needs can best be met by a commercial or open-sourced software application, Clark-Tech Inc. can undertake a review of your business requirements and research the world market for suitable solutions.  We maintain a list of common software applications that we believe offer our clients the "best of breed" products in several categories of business solutions.  Some of these software products are available for download on our SMBProducts.com website.

Clark Tech has distribution arrangements with a number of national and niche product vendors and can source, install and support all the equipment and software most commonly required by small to medium sized businesses.  Give us a call - we are pleased to help!


Back to Top

 

P.C. Help Desk Support

No matter how effective your network design and maintenance, from time to time, most clients needs help from an experienced professional to solve a P.C. problem.  Clark-Tech provides P.C. Help Desk services to meet that need.  Often problems can be resolved over the phone by describing a solution that the client can implement his/her self.

Our client's can take advantage of Clark-Tech's free download "Remote Assistance" support program (ctSupport) where the client initiates a request and relinquishes remote control to one of our support professionals located at our Help Desk.  Using the ctSupport program often enables the Help Desk support team to solve the client's problem quickly and thus avoiding the delay necessitated by an on-site service call. 

In other cases, an on-site support call by one our professionals is the only way to properly address the client's problem.  Help Desk support services are provided on a as-requested basis or under a site maintenance contract.


Back to Top

 

Web & Email

In today's "connected world", most business are dependent on Internet connectivity and email support.  Clark-Tech can setup and secure your business's access to the Internet and can put in place the appropriate protection for your network resources.  We are prepared to work with your existing Internet provider or arrange new provider services for you.  Note: We recommend high-speed Internet access in order to benefit from our ctSupport remote Help Desk support program.  Generally, your business will benefit from high-speed access to the Internet.

Clark-Tech also provides full web page hosting and email services to give your company a presence on the World Wide Web.  We can obtain a domain name for your company and setup and maintain email accounts for all members of your team.  Additionally, we can design and maintain a web page suitable for your business.  We encourage you to visit some of our client's website - several of which we have designed and maintain on an ongoing basis.


Back to Top

 

 Custom Software Development

For those customers who demand a custom software solution to meet a particular business requirement, our developers will work with you to develop that unique application that works just the way you want.  Our developers have decades of proven experience in the development and support of application software designed for the P.C.   Our members have broad business experience in a wide variety of industries combined with an information technology background and a focus on database and financial applications.  We use the latest development languages and some of our applications are marketed throughout the world.  Key to our approach of developing applications is that the programs should work the way you do. 

Much of our focus has been developing applications that work with existing accounting and management systems so we are very experienced in integrating information.  We consider this "building on" - enhancing a system that meets the principal needs of a company's business but will benefit from the added functionality that our custom software can provide.

Custom designed applications can be designed and written to be applicable to a larger group of users that was originally envisioned.  In such cases, it is possible for the client to participate in the proceeds of subsequent sales of the software to other parties thus offsetting the costs of developing the original custom program.  Several of these applications are available for download on our SBMProducts.com website.

Custom software application often becomes critical to the business success of a particular client.  To provide those clients with a measure of security, Clark-Tech has put in place Software Escrow arrangements that can provide the client with assured access to the source code of his critical custom programs irrespective of what events should befall the developers.


Back to Top

Accounting & Management Systems

There is no difference between your smaller business and the multinationals when it pertains to the value of good accounting and management systems.  Small and medium sized business require effective financial management and accounting systems to succeed in today's business environment.  In most cases, these systems must deliver the ability to automate key business processes such as receivables, payables inventory, payroll, job costing and point-of-sale.  Key to your business success is to put in place a system that properly measures and provides operational and financial information that guides managerial action, motivates behavior, and supports and creates the cultural values necessary to achieve your business' strategic objectives.

Clark-Tech Inc.'s managers have decades of experience in the review, selection and implementation of accounting and management systems.  We have first hand knowledge of the issues facing an organization considering the change in accounting software.  We've "been there - done that" numerous times and you will benefit from our experience.  Key to our services is our ability to assist you in retrieving the investment you have already made in an existing accounting system by extracting valuable data that can be subsequently imported into a new system.  Our familiarity with a large number of accounting systems and the database structures they employ can often save you weeks of manual effort in setting up a new system.  Our knowledge might materially improve the ROI of your decision to change to a new system that better meets your business needs.

We are confident that our broad business experience in a wide variety of industries combined with an information technology background and financial training provide us with the unique ability to integrate these two disciplines.  We understand the critical success factors in the selection and implantation of a new accounting/management system.  We understand and speak the language of business practices and can interpret your needs.  We can assist you in prioritizing the key requirements, reviewing and assessing the alternatives, and recommend a plan of action.  When you have made your decision, we will be there to make the plan a reality.


Back to Top

 

Management Consulting

Clark-Tech Inc. offers you experienced, innovative consultants with a passion for developing and growing businesses.  We offer you expertise in the form of knowledge, experience, special skills and creativity.  You can utilize our management consulting services when you can not spare the time or personnel.  We can advise on almost every aspect of small business operations including marketing, finance, strategy and organization, manufacturing processes, information systems and electronic commerce.  We have particular expertise in the application of technology to improve the effectiveness of business processes.

Where your consulting needs are beyond the expertise of our company's professionals, we will refer you to other consulting firms whose specialty services are more appropriate.   Do not hesitate to contact us to discuss your consulting requirements.


Back to Top